Last updated 28 October 2026.
Introduction
This sets out Tula Training's commitment to equal opportunities and diversity for both staff and learners.
We promote a working environment in which diversity is recognised, valued and encouraged. We acknowledge the multi-cultural and diverse nature of society, and we're committed to principles of fairness and mutual respect, where everyone accepts the concept of personal responsibility. These principles run through our staffing procedures and our recruitment of learners, programme design and delivery, assessment and quality assurance. We recognise that discrimination is unacceptable, and we take any breach of the law seriously, investigating with a view to appropriate action where necessary.
Definitions
Equal Opportunities means that every individual has the right to be treated fairly, without discrimination. Diversity in this context is about treating people as individuals and placing positive value on their participation.
Tula Training promotes equality of opportunity and diversity for all, irrespective of the "Protected Characteristics" under the Equality Act 2010: age, sex, pregnancy and maternity, marital status, sexual orientation, disability, religion or belief, colour, race, nationality or ethnic origin.
Staff and learners are made aware of this policy and receive training and information as appropriate on equality and diversity issues. Staff job descriptions include duties concerning the aims and implementation of this policy.
Who's involved, and their responsibilities
All staff involved in delivering our training services, and every learner, prospective or actual — everyone plays a part in this policy's success. We expect everyone to make a positive contribution towards maintaining an environment of equal opportunity, and not to discriminate against, harass, abuse or intimidate anyone because of a protected characteristic, encourage others to behave in a discriminatory manner, or ignore pressure on them to discriminate — please report it instead. If an investigation is necessary, your cooperation may be required, including providing evidence. Please cooperate with any measures introduced to develop or monitor equal opportunities.
Examples of unacceptable behaviour
If you encounter discrimination
Make it clear to the person concerned that you find it unacceptable, or seek help from a member of staff or a fellow learner to approach them — this may be enough to resolve your concern. If it continues, or you consider it serious, approach a member of staff (a tutor, assessor, or their line manager, for instance), who will either investigate directly or refer it to the Centre Coordinator. You'll be told the outcome and any action taken.
If you're not satisfied with the outcome and wish to appeal, contact Carolyn Bailey within five working days of receiving the result, and she'll review your concerns.
Complaints
Tula Training will do its best to resolve any issues concerning equal opportunities. Where a complaint can't be satisfactorily resolved by the centre, learners have the right to appeal to Active IQ via the arrangements in Active IQ's Enquiries and Appeals Policy.
Review
This policy is reviewed annually, taking in feedback from learners and teaching staff, and updated as appropriate or when the law changes. Tula Training reserves the right to change this policy without prior notice.
